How do I get started with Digital Waivers for my events?

Getting started with Digital waivers is quick and easy. You can see how to get everything started at this link here: Getting started with MRP Digital Waivers

As a promoter, how much does it cost to sell Digital Waivers online?

The cost to the promoter per Waiver is ZERO. If a promoter is selling a $10 Waiver, and sells 100 Waivers, the promoter will be paid $1000.

What are the Fees for MRP Digital Waivers?

For each ticket, there is a $1.90 fee + 4% of the total cart, payable by the Waiver purchaser.

Being a Promoter, how do I get the money from Digital Waiver sales?

Promoters must fill out our ACH FORM and mail to:
Attn: Morgan Grosz
MyRacePass
151 N 8th Street, Fl. 5
Lincoln, NE 68508

Promoters will then complete the event at the end of the race night, confirm the Waivers no later than 12:00 PM CST on Monday and Waiver funds will be deposited into the bank account associated with the ACH form. Funds will arrive within 1-2 business days.

View Step-by-Step Instructions

How do I add Digital Waivers to my schedule?

You can see the steps to get started with MRP Digital Waivers at this link here: View Step-by-Step Instructions

How do I know if my insurance approves the use of MyRacePass Digital Waivers?

Some insurance companies have approved the use of MRP Digital Waiver. To find out if your insurance company approves the MRP Digital Waivers, contact a MyRacePass Representative via email: support@myracepass.com.

How are Minors handled with MRP Digital Waivers?

Following the suggestion of current approved insurance companies, MyRacePass has decided to not utilize minor waivers with MRP Digital Waivers. You will need to handle minors the same way you currently do, as instructed by your current insurance company.

How does my staff accept the waivers on race night?

Event Staff can use the MyRacePass app or box office to scan in Digital Waivers on raceday. You can see the step-by-step process at the link here: Redeeming Digital Waivers on Race Night

How does my staff know if a purchaser's digital waiver is signed?

Once the waiver is scanned by the Event Staff Member, the staff member will get a Green Light or a Red Light. Green light is Good (the patron signed the electronic waiver), Red Light is Bad and what to do will be displayed on the screen.

What happens if my event is rained out or cancelled?

When an event is cancelled for weather or any other reason, refunds can be handled by MyRacePass making life so much simpler for the tracks and series. You tell us that the event was cancelled in the ticket management screen of MyRacePass to initiate the refunds. The refunds will then be processed and appear in the customers’ bank accounts within a few business days.

View Our How-To Guide for Information on Ticket/Digital Waiver Refunds

How do my fans and drivers purchase a Digital Waiver once I add them to my event?

You can see how fans are able to purchase your Digital Waivers at this link here: Purchasing a Digital Waiver through MyRacePass

How can my fans and drivers find their Digital Waiver to be scanned on race night?

You can see how your fans and drivers can find their digital waiver at this link here: Finding Your Signed Digital Waiver

As a promoter, how do I search for previously signed digital waivers from my fans and drivers?

You can see how to search for past signed waivers at this link here: Searching for Previously Signed Digital Waivers